Global Brand Support
The Vapour Industry is Always Evolving
As a store owner or distributor, it can be tough to know which brands to bring in and even tougher to know how to keep them selling consistently. As global brand builders, we understand this better than most. We're also better positioned than most to help our partners overcome these hurdles. With a portfolio of over 25 brands being sold in over 25 countries, we are a partner that you can rely on to bring the knowledge, expertise and resources necessary to help you succeed.
Our management team believes that the best results are achieved when we are deeply aligned with our partners. We use best practices and expertise to make sure that you're armed to be successful carrying any of our products. We do this in a number of ways:
An Integrated Marketing Approach
We work extensively with our global network of retailers and distributors to develop tailored marketing programs that work. Working with our customers, we look at the specific market, the retailer requirements, and the customer needs to come up with plans that can attain results. We then take the time to measure those results and fine-tune our programs to ensure we're exceeding expectations.
Dedicated Account Support
At Gilla, we believe that our customer's success translates to our success. So much so that we employ a team of Customer Success Managers (CSM) that are assigned to each and every account. Your CSM will work with you directly to design and implement a tailored marketing program, but can also provide a wealth of additional value, sharing with you best practices gleaned from the thousands of customers we support around the world.